Need a Return?

At 4XEM, we stand behind our products but understand that needs change and defects occur, with that in mind we always strive to keep our customers beyond satisfied at all levels of their purchase.

If you are experiencing a problem with your direct order, please contact us at +1 (866) 999-4XEM (4936) or feel free to use our online chat. Both of these options are available Mon-Fri 8:00am-6:00pm ET, excluding holidays (CAN & US).

Problem not solved?

Warranty Return Policy

RMA Request Form

To initiate an RMA, please fill out this form with 'Warranty RMA Request' in the message.

If returning multiple items, please indicate the quantity next to the part number.

We will respond to your RMA request as promptly as possible (typically by the end of the following business day). Any missing information will delay the processing of your RMA request.