North America’s top pre and post sales technical support. 4XEM Introduces new indoor Pan Tilt camera IPCAMWPTS. Top Ontario Police Department chooses 4XEM over Bosch. 4XEM launches new web site with enhanced search capabilities.
4XEM IP Camera, Network Camera, Video Server Manufacturer

Windows XP Service Pack 2 does not let me install ActiveX file (VatDec.cab). Which settings should I change to install it?

If you cannot see the video produced by the IP Network camera on the camera’s homepage then you will need to check the following security settings. In an open Internet Explorer Web Browser you will need to go into the “Tools” menu found at the top. Now click on “Internet Options”. Next select the “Security” tab and with “Internet” selected click on “Custom Level”. This will bring up a window listing the security settings for your web browser when browsing the internet. You will need to ensure that that following are set to “Prompt”:

Download Signed ActiveX Controls
Download Unsigned ActiveX Controls
Run ActiveX Controls and Plug-ins

Once these three options are set to “Prompt” you will need to click on “OK”. Now repeat the process and for “Local Intranet”. This is found in the same window as when you selected “Internet”.

Back...




Search




Please enter the keywords to search for and click the Search button.
Click here to show all FAQ's

Request a Frequently Asked Question


Question:
 
We do not reply to FAQ Requests but instead uses the feedback to increase our quality level of support. If you need immediate assistance please contact us at 1-866-999-4936 or by email at techsupport@4xem.com.