North America’s top pre and post sales technical support. 4XEM Introduces new indoor Pan Tilt camera IPCAMWPTS. Top Ontario Police Department chooses 4XEM over Bosch. 4XEM launches new web site with enhanced search capabilities.
4XEM IP Camera, Network Camera, Video Server Manufacturer

When I run the “IP Installer” software, no cameras are found even though I have 1 or more cameras plugged in.

Try a power reset (unplug power cord, wait 3 seconds and plug power cord back in).Then run “IP Installer” again.

If you are on a network that uses a domain other than 192.168.0.1, try connecting the computer directly to the camera, restart the computer and try “IP Installer” again. If this allows you to connect to the camera, link to the camera’s firmware and change the camera’s IP address to be compatible with your network.

From your windows PC, go to “My Network Places” and then choose “View all connections”. Then, right-click the connection your camera is connected to, and click
“status”. Press the “repair” button and then try the “IP Installer” again.

Back...



Search




Please enter the keywords to search for and click the Search button.
Click here to show all FAQ's

Request a Frequently Asked Question


Question:
 
We do not reply to FAQ Requests but instead uses the feedback to increase our quality level of support. If you need immediate assistance please contact us at 1-866-999-4936 or by email at techsupport@4xem.com.